Brands targeting the foodservice and Away From Home space aren’t short of ways to reach people. The channel list keeps growing and dashboards keep filling. But the harder question is whether the right people are being reached.

Data, data, data. After decades of acquisition, most modern foodservice brands hold masses of it: customer, behavioural, operational, and more. In the age of AI, being ‘data-rich’ is seen as, in many ways, more important than being rich-rich. But what if a database’s value depends not on its size, but on its refinement?

Far from a churlish response to a new idea, the “so what?” test is perhaps the most important marketing interrogation of all. It acts as a clear-eyed assessment of whether the market truly understands why your brand matters and how it helps operators perform. By scrutinising campaigns with our audience's perspective in mind, we can cut the fluff, prioritise actionable benefits and highlight the true value of our messages.  But has modern foodservice forgotten its importance? 

Every year, the National Restaurant Association Show provides a glimpse into where the restaurant industry believes growth will come from next. From AI and automation to menu innovation and sustainability, the most compelling ideas at this year’s NRA Show shared one common characteristic: they delivered measurable operational and commercial value. For foodservice brands, suppliers and operators, five major signals emerged from Chicago that are likely to shape the next phase of restaurant growth. Unlock the full read below.