RALLY YOUR CUSTOMERS ISSUE 4

The fourth and final issue in the Rally Your Customers series, developed in collaboration with BIDFOOD, explores how the role of digital has changed forever and what operators must now embrace to satisfy the needs of their customers and the needs of their teams.

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RALLY YOUR CUSTOMERS ISSUE 3

The third in a series of four actionable guides, developed in collaboration with BIDFOOD, explores the importance of attainable sustainability and enhanced localism, both in terms of sourcing of produce and achieving authentic, meaningful interactions with local audiences.

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RALLY YOUR CUSTOMERS ISSUE 2

The second in a series of four actionable guides, developed in collaboration with BIDFOOD, looks at where and how consumers want to be reached in order to rebuild their confidence and bring them back to their much-missed hospitality market.

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RALLY YOUR CUSTOMERS ISSUE 1

The first in a series of four actionable guides, developed in collaboration with Bidfood and all designed to support operators in rebuilding customer confidence and getting them back through their doors. It’s about kickstarting the hospitality market and in-turn, the out-of-home economy.

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2020 Operator trends

From exciting convenience tech, coping with the ‘youniverse’ of consumer demands to communicating values and purpose. Discover how operators such as Hill & Szrok, Tramstore and OTHERWORLD are moving ahead in our latest insight report.

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Invaluable collaborations

Our network unlocks the power of peer-to-peer communication. As operators’ working lives move fully online, they look to be inspired across a wide variety of channels to create differentiation and stay on top of and ahead of trends. To do this, they explore breakthrough operators and menus to inspire them.

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Test bed

As part of the value and expertise we bring to our clients, Test Bed is a unique database of operators representative of the total out of home market. It gives us the opportunity to sense-check communications, test concepts and understand more about their live business issues.

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